Dan Snyder says that he's matured as an owner, acknowledged he has made personnel mistakes and said while he pays the players, ultimately the Redskins are "the fans' team." Snyder, who bought the team at age 34 and is now 46, said he has learned over the years to put his trust in the right people. "I think that you come in -- and I'm sure all of us originally -- you come in as a pure fan," he said. "And you don't appreciate the nuances of coaching or scouting or all of what's involved in the particular sport. And it takes some time to understand what that's all about, and how you have to have patience. The Redskins hadn't gone to the playoffs in eight years before I bought the team, and we were frustrated, so that frustration rubs off pretty quick. But I've learned to get the right people, and we did that with Joe Gibbs, we're doing that with Mike Shanahan, and I'm excited about where we're going."